Student Help in the area of Client Service Center (m/f/d)

Frankfurt am Main
Nintendo of Europe GmbH

Level up!

 

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

 

Student Help in the area of Client Service Center (m/f/d)

Tasks

  • Working on IT related incidents, problems and service requests within the Service Desk responsibility

  • Professional communication with the customers to verify and clarify situations reported

  • Using the ticket system for documentation and communication

  • Giving telephone advice and training for IT product-specific questions

  • Supporting the development of automation scripts and Software Installation Packages

Requirements

  • Current full-time studies in the field of IT, business informatics or similar

  • First practical experience in using command line shell (scripting)

  • Good knowledge of Microsoft Operating Systems

  • Understanding of Mac systems would be beneficial

  • Very good German and good English language skills

  • Structured working manner and pro-active approach to work

  • Good communication skills

Benefits

  • 30 days of vacation

  • Remote working model (3 days onsite and 2 days remote)

  • Flexible working time

  • 13 public holidays (based on the Bavarian system)

  • Special leave for specific occasions

  • Food vouchers (15 x €5 vouchers per month)

  • 13,5 salary installments

  • Childcare allowance (max. €250/month)

  • Bike leasing with employer subsidy

  • Occupational Pension Scheme

  • Employee Assistance Program access

  • Various health-related offers and benefits

  • Group Accident Insurance

  • Professional onboarding and training offers

  • Staff Shop with special discounts

  • Socialising and gaming area

  • On-site gym and sports fields

  • Company events

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

 

Nintendo of Europe GmbH • Human Resources • Goldsteinstraße 235 • 60528 Frankfurt am Main • Germany

Arbeitgeber

Nintendo of Europe GmbH

Kontakt für Bewerbung

Human Resources

Mehr zum Arbeitgeber

Benefits

Arbeitsort

Goldsteinstraße 235, 60528 Frankfurt am Main

Mehr zum Job

Beschäftigungsart Werkstudent
Arbeitszeit Teilzeit
Qualifikation Immatrikulierter Student
Keywords Assistent für Informatik (Softwaretechnik) (m/w/d)
Arbeitsort
Goldsteinstraße 235, 60528 Frankfurt am Main