Student Help in the area of Client Service Center (m/f/d)

Frankfurt am Main

Level up!


Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.


Student Help in the area of Client Service Center (m/f/d)


  • Working on IT related incidents, problems and service requests within the Service Desk responsibility

  • Professional communication with the customers to verify and clarify situations reported

  • Using the ticket system for documentation and communication

  • Giving telephone advice and training for IT product-specific questions

  • Supporting the development of automation scripts and Software Installation Packages


  • Current full-time studies in the field of IT, business informatics or similar

  • First practical experience in using command line shell (scripting)

  • Good knowledge of Microsoft Operating Systems

  • Understanding of Mac systems would be beneficial

  • Very good German and good English language skills

  • Structured working manner and pro-active approach to work

  • Good communication skills


  • 30 days of vacation

  • Remote working model (3 days onsite and 2 days remote)

  • Flexible working time

  • 13 public holidays (based on the Bavarian system)

  • Special leave for specific occasions

  • Food vouchers (15 x €5 vouchers per month)

  • 13,5 salary installments

  • Childcare allowance (max. €250/month)

  • Bike leasing with employer subsidy

  • Occupational Pension Scheme

  • Employee Assistance Program access

  • Various health-related offers and benefits

  • Group Accident Insurance

  • Professional onboarding and training offers

  • Staff Shop with special discounts

  • Socialising and gaming area

  • On-site gym and sports fields

  • Company events

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.


Nintendo of Europe GmbH • Human Resources • Goldsteinstraße 235 • 60528 Frankfurt am Main • Germany

Mehr zum Job

Beschäftigungsart Werkstudent
Arbeitszeit Teilzeit
Qualifikation Immatrikulierter Student
Keywords Assistent für Informatik (Softwaretechnik) (m/w/d)
Arbeitsort Goldsteinstraße 235, 60528 Frankfurt am Main


Nintendo of Europe GmbH

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Human Resources

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