Student Help in the area of Client Service Center (m/f/d)

Working on IT related incidents, problems and service requests within the Service Desk responsibility

Professional communication with the customers to verify and clarify situations reported

Using the ticket system for documentation and communication

Giving telephone advice and training for IT product-specific questions

Supporting the development of automation scripts and Software Installation Packages

Current full-time studies in the field of IT, business informatics or similar

First practical experience in using command line shell (scripting)

Good knowledge of Microsoft Operating Systems

Understanding of Mac systems would be beneficial

Very good German and good English language skills

Structured working manner and pro-active approach to work

Good communication skills

30 days of vacation

Remote working model (3 days onsite and 2 days remote)

Flexible working time

13 public holidays (based on the Bavarian system)

Special leave for specific occasions

Food vouchers (15 x €5 vouchers per month)

13,5 salary installments

Childcare allowance (max. €250/month)

Bike leasing with employer subsidy

Occupational Pension Scheme

Employee Assistance Program access

Various health-related offers and benefits

Group Accident Insurance

Professional onboarding and training offers

Staff Shop with special discounts

Socialising and gaming area

On-site gym and sports fields

Company events