We’re looking for a (Senior) UX Writer - English (m/f/d)to help us transform complex challenges into easy-to-use products. You’ll write content for products like SIXT rent a car, SIXT car subscription, SIXT ride-hailing, and more.
For us, UX Writing is an integrated and essential part of the product creation process. We look for people with a passion for language and words, and the desire to make our technology widely accessible.
Design content for the SIXT app and SIXT web products. Establish cohesive language and a unified voice across products and platforms
Shape product experiences by creating useful, meaningful text that helps users complete the task at hand
Solve complex problems with human-centered design thinking and champion and help evolve the SIXT brand voice and style
Update, maintain, and evolve UX writing guidelines and documents and generate and share insights from customer feedback and product usage data
Manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps
Use insights to inform your content strategy and day-to-day optimizations, and effectively pitch those ideas to our teams
Perform functional and editorial quality assurance, manage multiple projects and competing priorities, provide direction and mentorship to writers and support to peers
Several years of UX writing experience
Excellent editing skills and love for both strategy and hands-on writing
A collaborative approach, and excellent communication and collaboration skills to work closely within cross-functional teams.
Open and receptive to critical feedback · Energy, passion, and perseverance for shaping the role
Experience with design tools (Figma, Miro, Sketch) and knowledge of accessibility best practices
Outstanding English skills or on mother tongue level
Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 30 days of vacation, support for pension plans & capital-forming benefits, mobility allowance of 20€/month and flexible working hours. You can decide where you want to work from: Up to 50% of your monthly working time you can work completely mobile and from anywhere, up to 30 days per year even in other European countries (EU, CH & UK).
In addition, you will of course receive employee benefits for SIXT rent, share, ride and SIXT+, car leasing offers, discounts with partners for travel, technology, clothing, etc. as well as free cyber sports courses and numerous trainings for your individual development.
It's also important to balance out your work: That's why you have access to our employee restaurant (and yes, we insist on restaurant, because it's too high quality for a canteen) as well as various recreational opportunities such as the gaming area, the SIXT soccer team or the SIXT choir - to name just a few. One day a year you can support the children's aid foundation "Drying Little Tears", an initiative of Regine Sixt, & do something good.
In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. If something does bother you, you'll always have someone to confide in through regular feedback sessions, employee surveys or our psychological hotline through the Fürstenberg Institute. Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.
About the department:
The goal of SIXT's design team is to design experiences that customers love. Our team includes UX Research, UX Writing and UX Design. UX Researchers generate insights into customer needs and help to evaluate new product ideas. UX Writers work closely with Designers to ensure inspiring, concise and consistent copywriting. The biggest group are our UX Designers, working in teams together with Product Management and Engineering to craft seamless and engaging mobility solutions for our customers. These teams create consumer-facing experiences, partner solutions, or tools for our colleagues that enable them to serve our customers better. No matter the team, we always look for creative designers (m/f/d) with a lot of empathy for our customers to join us in India (Bangalore) or Germany.
We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!