(Junior) Technician European Product & Event Support (m/f/d)
Benefits
Level up!
Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.
At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.
(Junior) Technician European Product & Event Support (m/f/d)
Tasks
Preparing and distributing 1st/2nd party and 3rd party preproduction development hard- and software for Nintendo of Europe, its subsidiaries and distributors as well as external business partners
Data transmission between Nintendo Japan, Nintendo of America, Nintendo of Europe and its subsidiaries as well as external business partners
Providing technical support and troubleshooting assistance to customers both in-house and at events, by identifying, diagnosing and resolving issues efficiently
Ensuring security and access control of ROM data and development hardware, while maintaining accurate tracking through monitoring and inventory management processes
Database and account administration
Event preparation and distribution of hard- and software while ensuring compliance with the established event security measures guidelines
Europe-wide event traveling in support of Nintendo of Europe subsidiaries, distributors and publishers
Requirements
Excellent computer skills and profound network knowledge
Degree in Computer Sciences or comparable qualification would be an advantage
Very good written and spoken English language skills; Japanese or another European language skill would be a plus
Demonstrated experience in communication and customer service skills
Ability to work with the utmost care and independently, demonstrating strong problem solving and consistent decision-making skills
Readiness for frequent travelling especially during event peak seasons and on weekends/bank holidays
High level of team spirit, reliability, and a pro active commitment to working effectively under deadlines
Benefits
30 days of vacation
Remote working model (3 days onsite and 2 days remote)
Flexible working time
13 public holidays (based on the Bavarian system)
Special leave for specific occasions
Food vouchers (15 x €6,90 vouchers per month)
13,5 salary installments
Childcare allowance (max. €250/month)
Bike leasing with employer subsidy
Occupational Pension Scheme
Employee Assistance Program access
Various health-related offers and benefits
Group Accident Insurance
Professional onboarding and training offers
Staff Shop with special discounts
Socialising and gaming area
On-site gym and sports fields
Company events
Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.
Nintendo of Europe SE• Human Resources • Goldsteinstraße 235 • 60528 Frankfurt am Main • Germany
Kontakt für Bewerbung
Benefits
Arbeitsort
Mehr zum Job
| Beschäftigungsart | Festanstellung |
|---|---|
| Arbeitszeit | Vollzeit |
| Arbeitsort |
Goldsteinstraße 235,
60528
Frankfurt am Main
|