Technical Support Specialist (m/f/d)
Benefits
Level up!
Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.
At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.
Technical Support Specialist (m/f/d)
Tasks
Assisting Technical engineering team with various tasks like equipment installation, system configuration, maintenance, JIRA and Service NOW ticketing system management and maintenance
Developing preventative maintenance plans
Assisting repairs service providers and providing customer support
Troubleshooting systems, identifying problems and writing reports
Requirements
Bachelor’s degree in Technical engineering or engineering in Technical field of, industrial engineering, Computer Science, Information Technology, related fields, or equivalent experience required
Very good English language skills, any other language will be a plus
Experience in working in a team
Excellent attention to detail and problem-solving skills
Ability to follow instructions and collaborate with others
Excellent computer knowledge
Development skills of C++, C# and any other development skill will be a benefit
Benefits
30 days of vacation
Remote working model (3 days onsite and 2 days remote)
Flexible working time
13 public holidays (based on the Bavarian system)
Special leave for specific occasions
Food vouchers (15 x €6,90 vouchers per month)
13,5 salary installments
Childcare allowance (max. €250/month)
Bike leasing with employer subsidy
Occupational Pension Scheme
Employee Assistance Program access
Various health-related offers and benefits
Group Accident Insurance
Professional onboarding and training offers
Staff Shop with special discounts
Socialising and gaming area
On-site gym and sports fields
Company events
Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.
Nintendo of Europe SE• Human Resources • Goldsteinstraße 235 • 60528 Frankfurt am Main • Germany
Kontakt für Bewerbung
Benefits
Arbeitsort
Mehr zum Job
| Beschäftigungsart | Festanstellung |
|---|---|
| Arbeitszeit | Vollzeit |
| Arbeitsort |
Goldsteinstraße 235,
60528
Frankfurt am Main
|